Terms & Conditions of Sale


   1. ‘WebPrintPro’ is the trading name of Riverside Printers Limited.

‘Products’ mean the articles or products described in the contract between WebPrintPro and the purchaser.

   2. These conditions shall be deemed to be incorporated in all contracts of WebPrintPro to sell products and in the case of any difference with any order or form of contract sent by the purchaser to WebPrintPro whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of WebPrintPro.

   3. Notwithstanding that WebPrintPro may have given a detailed quotation, no order shall be binding on WebPrintPro unless and until it has been accepted in writing by WebPrintPro.

   4. Any times or dates given for completion or delivery of products shall not extend to delays beyond the control of WebPrintPro including, without prejudice to the generality of the foregoing, defects in files or omissions of information, delays in approval of proofs and non-performance of carriers.

   5. By their nature, printed products do not have a redeemable value and no refunds or credits for products correctly supplied will be entertained.

   6. Design Service - our standard design service prices do not include the supply of high resolution files to clients. High resolution files can be purchased at an additional charge.

   7. Payment of products

         i. All products shall be paid for at the time of order.

         ii. No products shall be dispatched or collection allowed until paid for in full.

         iii. All prices are inclusive of Value Added Tax (where Value Added Tax is applicable) and charged at the appropriate rate.

   8. Quality & Liability

         i. Any problems or defects in products supplied must be notified to WebPrintPro within 3 days of delivery. Such products must                      be returned to WebPrintPro for inspection.

         ii. Nothing herein shall impose any liability upon WebPrintPro in respect of any defect in the products arising out of the acts, omissions, negligence or default of the purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the products.

         iii. Nothing herein shall have the effect of excluding or restricting the liability of WebPrintPro:

               a. Death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or;

               b. Under sections 12,13,14 and 15 of the Sales of Products Act 1979 to a purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977). 

         4. Print ready artwork is to be supplied, designed in accordance with the print templates and checklist. These are available to view on our site under "print checklist & templates"

   9. Variations In Quantity

i.                We will endeavour to deliver the correct quantity ordered. However, variation is inherent in the print manufacturing process and it is understood and accepted as reasonable that minor variations are acceptable and WebPrintPro shall have no liability in respect of such variations.

ii.              No credit will be awarded on quantities plus or minus 10% of the print quantity ordered.

  10. Cancellation of Orders

         i. We reserve the right to pass on the charge by our payment gateway to the customer.

         ii. We reserve the right to consider any manufacturing costs or refuse a refund if production has started on an order.

  11. Delivery of Products

         i. Customers should enter the correct delivery address in the delivery address fields at the time of placing the order

         ii. If products are returned to us as a result a delivery failure we reserve the right to charge the customer for a further delivery

         iii. Products can only be delivered to one address per order

  12. WebPrintPro shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.

  13. The liability of WebPrintPro to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the products.

  14. If the purchaser shall be in breach of any of their obligations under the contract WebPrintPro may (without prejudice to WebPrintPro's rights subsequently) suspend further deliveries of products without notice until any defaults by the purchaser are remedied.

  15. No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of WebPrintPro shall be construed to enlarge, vary or override in any way these conditions.

  16. Any concessions made or latitude allowed by WebPrintPro to the purchaser shall not affect the strict rights of WebPrintPro under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.

  17. The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and WebPrintPro agree to submit to nonexclusive jurisdiction of the English courts.

  18. WebPrintPro retains all copyright for exclusive design until such time as the customer pays for in full the products (design and print). Upon full payment being received the copyright becomes the property of the customer.